Exchange & Return

Exchange & Return

Dear Customer,

To return your product please pay attention to the policies below:

Right to Return:

You can return the products you bought from within 14 days as of the delivery. In order us to approve your demand, your products should be in compliance with the terms stated in here.


Product package should be unharmed, products should be unused and should be in the form that it could be resalable

Courier fee should be paid by the customer.

Return Address:

Göktürk Merkez Mh. Güney Yolu Sk. No.27 34077 Göktürk / Eyüp / İstanbul


If your request is approved, product fee shall be paid to your bank within 14 days. Refund shall be reflected to your credit card within 1-3 days, however debit card process might exceed that period. According to bank policies, installment payments shall be refund in the same way.

For all your questions and requests: +90 535 334 59 91 /